I was horrified to read a post here about someone who said that they had contacted a support and they were going to charge them a lot of money to fix something.
I did some checking around about this about this. Mozilla who do Thunderbird and Firefox NEVER charge for support from what I could find out. I could not find a single browser that did charge for support.
Microsoft will never charge a person for support and have clear warnings on their site to say so.
From my discoveries (and I could be wrong) I could not find a single Linux Distro which charged an individual for support.
I know that both Microsoft and Redhat might charge a company for support. However if is a company that then that company will have in house support.
It is very easy to get panicky when things go wrong and you can’t fix them, I’ve done it in the past so you aren’t the first and won’t be the last. So swear and then calm down and then come on here and our community will help you, or direct you towards getting help and most of the times it is something very simple that we can’t see and others will do so.
I know there are lot of warnings about this out there, but our community is here to help.
Okay so my research wasn’t perfect so I may/probably have missed some who do charge -