After upgrading my desktop machine to 20.04 and converting to Unity, the desktop functioned normally. Then I did a fresh install of the same OS on my laptop. All the basic desktop functions on this machine were dead from the outset. While searching for a solution, my desktop machine picked up the same problem, apparently after some updates: the desktop no longer functions as a useable folder. I eventually came across this indication that it’s a bug: shortcut keys - Basic desktop actions are not available on Ubuntu 20.04 - Ask Ubuntu
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