It’s interesting @emit that in the screen shot you gave us that Ross 4 has a small up arrow beside it and Ross 1 does not. I believe the up arrow means the device can be ejected. Maybe this is clue to why you are having a problem with it.
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The hard drive is internal and is pluged in as a sata drive
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Ext4 (version 1.0) — Mounted at /media/ross/Ross 4
The drive that works fine is Ext4 (version 1.0) — Mounted at /media/ross/Ross 1
Why dose Ross 4 not working like Ross 1
any luck getting this worked out?