Help me use my Brother Scanner


I love my Linux system and much prefer it over Windows; however, there is one thing I have not figured out how to do. I have a MFC-L2710DW Brother printer/scanner and print with no issues. I am unable to use simple scan or any other scanning software currently. I utilize Linux Mint 19.1 Cinnamon and use my printer in wireless mode. Can anyone tell me how and what to do to scan. Thank you for your help,


Are you already installed the scanner driver too?


I have had the same problem with a Brother printer scanner and so I went here and followed the advice. It is a step by step guide and easy to follow.

I did this successfully otherwise I would not recommend it to you. I tried other advice on line but this was the best I found in the end.


No I have not, due to the vast number of them, and brother could not tell me which one to use for my distro.


Since the printer already functioned properly, I did the scanner half of the instructions. I do not know how to scan something, is there an interface? does not recognize scanner?


I honestly don’t know as I have only ever completed the whole guide so am unable to help you beyond that. Perhaps @mack who I think has more experience with printer scanners than I do might be able to help further when he comes on here.


To check if scanner is working, I would have thought you would have a USB connector to connect to your computer, and Simple Scan app would detect your printer/scanner.

Manuals for MFC-L2710DW Brother Printer and scanner.

Linux drivers for your scanner:

You will need to run this command in the terminal: inxi -Fxz to find out if your computer is 32bit or 64bit.

They offering rpm and .deb Linux drivers in 32bit and 64bit, for the scanner.

You want the .deb file. Run inxi -Fxz to determine if 32bit or 64bit file…!


The manuals are in Adobe Acrobat PDF, so you will need a M$ lappy to open them.

Brother site instructions step 2

Before the Installation
Only installation via the command line interface (terminal) is supported.
Only English versions of drivers are available.
The information on the websites does not guarantee the operation of Brother Linux drivers in all users’ operating environments.
Connecting more than one machine with the same model number is not supported.


Edit 14/03/19 20:40hrs


I have a Brother MFC (MFC-9335CDW) - it works plug and play (Ubuntu 18.x and onwards - just finds it automatically on my LAN / WiFi and installs it without any manual intervention) as a printer…

I don’t use the scanning feature from a PC - I just scan to an FTP folder or to a USB thumb drive…

I did try it once - found the download for the DEB file from Brother’s website and installed it and it worked - I can scan to my PC…

However I probably won’t use that feature, I’ll just continue to use it like I’d use an MFC at work - i.e. scan from the device itself and email scanned attachment - or upload to a local FTP server (I’m running an FTP server on my NAS and my WiFi router) or to a USB thumb drive…

That’s why I like MFC devices… the MFC is some few feet away from my main PC - easier to do all the scanning at the MFC rather than run back and forth from MFC to PC.

EDIT : I’m going to assume your MFC isn’t WiFi or ethernet attached?


I have a 64 bit computer, no need to run anything to check, I would have no idea out of the list on brother what to download, this is one of the reasons I am here in search of an answer. I will not download anything else until I am sure it is correct. Please read my original post. Thank you,


I had done so the first time, Sir.

The link I included in my initial reply is for the drivers, you need; to utilise your scanner. The driver download is generic, and covers numerous printers, they have in their range.



I still would not know how to do this. I can download the suggested scanner driver, then the issues start. The instructions on the brother website do not tell me how to open and use the driver.
below is the garbage I get-tell me how this applies to what I have?

  • Login as a superuser (or use “sudo” option if required) .

  • Check if pre-required procedures are completed
    For Debian, Ubuntu

  • Install the driver.

  1. Turn on your MFC/DCP and connect the USB cable.
  2. Open the terminal and go to the directory where the driver is.
  3. Install the scanner driver.
    Command (for dpkg) : dpkg -i --force-all (scanner-drivername)
  4. Check if the driver is installed.
    Command (for dpkg) : dpkg -l | grep Brother
  • For USB Users:

Use your scanning application by a superuser and try a test scan.
Use your usb-connectrd scanner by a normal user


The instructions you call garbage is the Linux language, if you want to become Linux literate, you’ll need to to learn this gibberish, to communicate your difficulties with fellow members so they can guide you towards a solution.

You may now appreciate why I asked you to run inxi -Fxz to establish whether you had a 32bit or 64bit machine. As you indicate you have no problems with your printer, this is for the scanner only.

Translation how to install the driver.
1.0 Turn on your MFC/DCP and connect the USB cable. = Power up your printer scanner and connect its USB cable.

2.0 Go to Download page. = Assuming you have downloaded the driver from the Brother site.

3.0 In the Download page, right-click mouse, this opens a pop up menu, scroll down it to “Open in Terminal” = Getting ready.

4.0 Run this command in your terminal: sudo dpkg -i brscan2-0.2.4-0.i386.deb = To install, you must change to match the version name of your download file.

4.1 During the install, you will see diagnostic script running in the terminal, plus you may be asked to confirm by Y/n, or may have to press tab or space bar to continue. It differs between manufactures.

5.0 Run this command in your terminal: sudo dpkg -l | grep Brother = To check if installed.