(not sure whether it is a relevant question - plz excuse if it isn’t)
I am installing a VPN client - MotionPro to access my production cluster in my new laptop running Ubuntu 24.04 - it not just crashes it logs me out - the LLM are unable to help me navigate out of this issue.
It works fine on my other laptop running the same OS v24.04. I have tried this on a docker - issue remains the same.
Tried few things I could think of - not find anything meaningful beyond the below line the var/log
Has anyone faced similar issue while installing other similar tools. Not sure it is hardware/driver issue.
Appreciate any pointers, help in resolving this as I am not getting support from VPN provider.
I assume you mean that you’re installing the VPN client onto your Ubuntu laptop, to access your “production cluster” hosted elsewhere… right? Cause that kinda reads like you’re running a production cluster IN your laptop …
MotionPro VPN looks to be somewhat proprietary - would that be correct? Or is it open source?
Since around Ubuntu 20.04 - and most ~5 year old Linux kernels - have built in VPN support - but I don’t know if that product supports that kernel feature… I know it’s relatively easy to get OpenVPN server / client working on modern 5x and 6x kernels… But I’ve never heard of this MotionPro VPN product before…
Proprietary VPNs can be a PITA to get working on Linux. Some ~7 years ago I was kinda “forced” to use a CheckPoint VPN client for work - took me six months of trial and error - but I got it working in the end - before that I had to fire up a Windows VM to connect… Ended up scripting the whole thing (mostly through expect) rather than use any browser or gui tool…
That got replaced with Azure P2S VPN - which I was NEVER able to get working on Linux - but by then I had a Mac and it worked flawlessly there. Then they decom’d that and I had to use Azure AVD - which has no Linux client (it can be done in a browser - but it’s clunky) - but I also use my Mac for that… Thankfully - one of my main customers is still using Citrix, which pretty much just works on Linux (a bit clunky here and there - but it works!).
TL;DR : If you can’t get that VPN client to work natively on Linux - would it be worthwhile trying to stand up a Windows 10 / 11 VM (e.g. KVM / virt-manager, VMware Workstation / Player, Oracle VirtualBox) as an interim measure until you can nut out your issue?
Yes, it is a new laptop. Spec below.
Dell pro 14(PC14250)
Intel Core Ultra 7 265U
WiFi MediaTek MT7920
Ethernet Realtek RTL8111H-CG
Touch IPS display
OEM installed Ubuntu 24.04
I suspect the driver and/or hardware also I am also wondering whether any other service interfering with it like built in openVPN components though I have stopped and disabled it.
@daniel.m.tripp
Yes, it is a VPN client and connecting to a remote VPN cluster that supports only this. Planning to try VirtualBox+windows 11 today which I think will eliminate likely the driver issue too.
At Abhishek
Yes tried the same client version that of the running version.
How to go about checking if it is a driver issue. Any other log that I can enable, any driver (display including) that I can upgrade/downgrade and try. If it is driver issue - what are my options?
I had so much trouble with a Realtek card in a ThinkPad - I gave up and bought an Intel chipset mini-PCIe card for it… Fix all my issues (both WiFi and BlueTooth) : AX210/AX1675…
Without much choice, I wrote a python based (tkinter + keyring) VPN client using the command line tools and vpnd. Using this I could connect and disconnect. It also helps add multiple VPN hostname and allows me to store username & password (using keyring encryption). I have created a launcher for smoother use.
For now, this works well. I plan to write a simple blog that helps others stuck like me. Just wanted to give this update to everyone here.
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