No Bluetooth Found Plug in a dongle to use Bluetooth Ubuntu Budgie 20.10

About a week ago I installed Ubuntu Budgie 20.10 on my HP Pavilion 15 n004tx. I try to connect my wireless earphones (OnePlus Wireless Z earphone and Infinity Glide N120) but it says No Bluetooth Found Plug in a dongle to use Bluetooth. In Bluetooth settings I tried to click on button at top right corner but that button is inactive. I clicked on that button, but that button does not shift to the right.

-> Output of inxi -Fxz here!

$ inxi -Fxz

root@pavilion:~# inxi -Fxz
System: Kernel: 5.8.0-36-generic x86_64 bits: 64 compiler: gcc
10.2.0 Desktop: GNOME 3.38.1
Distro: Ubuntu 20.10 (Groovy Gorilla)
Machine: Type: Laptop System: Hewlett-Packard
product: HP Pavilion 15 Notebook PC
v: 089C100000004100000600000 serial: <filter>
Mobo: Hewlett-Packard model: 2164 v: 29.42 serial: <filter>
UEFI: Insyde v: F.66
date: 07/01/2014
Battery: ID-1: BAT0 charge: 18.0 Wh condition: 18.0/18.0 Wh (100%)
model: Hewlett-Packard Primary
status: Full
CPU: Info: Dual Core model: Intel Core i5-4200U bits: 64
type: MT MCP arch: Haswell rev: 1
L2 cache: 3072 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 18358
Speed: 798 MHz min/max: 800/2600 MHz Core speeds (MHz): 1: 799
2: 827 3: 834 4: 799
Graphics: Device-1: Intel Haswell-ULT Integrated Graphics
vendor: Hewlett-Packard driver: i915
v: kernel bus ID: 00:02.0
Device-2: AMD Sun XT [Radeon HD 8670A/8670M/8690M / R5 M330 / M430 /
Radeon 520 Mobile]
vendor: Hewlett-Packard driver: radeon v: kernel bus ID: 0a:00.0
Device-3: Cheng Uei Precision Industry (Foxlink) SunplusIT HP
Truevision HD Webcam
type: USB driver: uvcvideo bus ID: 2-3:3
Display: server: X.Org 1.20.9 driver: ati,modesetting,radeon
unloaded: fbdev,vesa
resolution: 1366x768~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 4400 (HSW GT2)
v: 4.5 Mesa 20.2.6
direct render: Yes
Audio: Device-1: Intel Haswell-ULT HD Audio
vendor: Hewlett-Packard driver: snd_hda_intel
v: kernel bus ID: 00:03.0
Device-2: Intel 8 Series HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel
bus ID: 00:1b.0
Sound Server: ALSA v: k5.8.0-36-generic
MEDIATEK MT7630e 802.11bgn Wireless Network Adapter
vendor: Hewlett-Packard
driver: mt76x0e v: kernel port: 6040 bus ID: 08:00.0
IF: wlo1 state: up mac: <filter>
Device-2: Realtek RTL810xE PCI Express Fast Ethernet
vendor: Hewlett-Packard driver: r8169
v: kernel port: 4000 bus ID: 09:00.0
IF: eno1 state: down mac: <filter>
Drives: Local Storage: total: 465.76 GiB used: 18.44 GiB (4.0%)
ID-1: /dev/sda vendor: HGST (Hitachi) model: HTS545050A7E380
size: 465.76 GiB
Partition: ID-1: / size: 95.12 GiB used: 18.43 GiB (19.4%) fs: ext4
dev: /dev/sda2
Swap: ID-1: swap-1
type: file size: 2.00 GiB used: 92.5 MiB (4.5%) file: /swapfile
Sensors: System Temperatures: cpu: 44.0 C mobo: N/A gpu: radeon
temp: 37.0 C
Fan Speeds (RPM): N/A
Info: Processes: 250 Uptime: 1h 32m Memory: 3.62 GiB
used: 2.54 GiB (70.3%) Init: systemd
runlevel: 5 Compilers: gcc: N/A Packages: 2117 Shell: Bash v: 5.0.17
inxi: 3.1.07

Output of dmesg-err_*.log here!

root@pavilion:~# dmesg --time-format iso -l err
2021-01-13T22:40:37,052081+05:30 ACPI BIOS Error (bug): Could not
resolve symbol [_SB.PCI0.GFX0.DD02._BCL],
AE_NOT_FOUND (20200528/psargs-330)
2021-01-13T22:40:37,052093+05:30 ACPI Error:
Aborting method _SB.PCI0.RP05.PEGP.DD02._BCL due to previous error
(AE_NOT_FOUND) (20200528/psparse-529)
2021-01-13T22:40:38,132087+05:30 mt76x0e 0000:08:00.0:
driver does not support HW RF ctrl
1 Like

@abhishek can you please help me with this problem
It’s been 13 days since i asked this question (26/01/2021).

I understand your frustration, but that shouldn’t make you getting cocky and pushy towards people who don’t get any benefit from trying to help others.

You’re looking for a solution for a specific problem. In order to help you, someone needs to have solved a similar issue. This leaves people out who don’t have Bluetooth on their devices (e.g. me), those who have had no issues anyway and those who couldn’t solve them.

Then, the person in question must have the time and the skills to provide you with a solution. I guess, many people would be happy to, in the end, we are a community, but when we can’t for any of the reasons mentioned, we just can’t.

And lastly, to push Abhishek directly, is just out of place: He’s a working man, manages ItsFoss, provides it with a lot of high quality content. On top of that, he still takes the time to participate in this forum. If he could have helped you with this issue, he would have.

If I were you, I’d try to contact HP support and check out

or, if you speak German:

1 Like

Sorry @Mina ji, I was just seeking help.

I understand that, but manners matter, at least in my opinion.

I was curious, so I ran the same command. My motherboard has no bluetooth hardware. Many don’t. I’ll have to buy a Bluetooth USB dongle if I want to have wireless earphones. That’s why my Lubuntu Bluetooth wizard sits and spins, scanning for a Bluetooth device that isn’t there. Your machine has the hardware; follow Mina’s advice and ask HP.