No sound output from hp tower

Linux Mint
1

I have a HP tower on my bench for repair. Originally windows 7, but converted on to linux mint debian. Everything works as normal except the sound.

There are 6 sound sockets on the rear, green being the normal output in 2 levels, headphones or line out. There are a further 3 on the front again green for output.

No sound comes out. Except on the line out socket.

Tried headphones in all of the 9 posibilities and only the line out offers a very low signal.

Checked the control panel and sound output is set at maximum on all outputs, it detects the connection automatically on the lineout and offers more selections such as left right tests etc. When unplugged the sound option goes away so I know the connection is correct.

I tested the system using youtube and a piece of music i know works.

So thinking outside the box instead, if I buy a Bluetooth speaker, connect the usb and then link the usb stick to the usb speaker, will that work automatically or do I have to suggest the output is usb Bluetooth?

Is that done through the sound option in control panel ?

Been using lmde for a long time and mint for even longer, normally plug and play so first time withtrying a bluetooth device, never needed it before.

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My laptop is Ubuntu 24.04, but it does automatically switch to “Line Out USB Audio” when I’m connected/docked. Then it automatically uses built-in speakers when disconnected and uses headphones when they are connected.

I guess you’ll find out.

Maybe a sound card with standard line out and in would be an option too, rather than USB.

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There should be sound going to the screen speaker through HDMI or Displayport.

Pulseaudio volume control is nearly impossible to configure. It is highly likely you have PA wrong

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If i change this and install pipewire do you think this will help

Thought about that as well, dont have one in stock, not fitted one for many years so thew away those i had bit like graphics cards not needed.

But will look around for one

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U can try that… Worked for me with a hp machine.

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Pipewire still uses the crazy Pulseaudio volume control gui… so you are no futher ahead

Check things in PA are not locked
Make sure you have an input and an output
Turn all the volumes up
Check things not muted
I dont know all the tricks.

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Tried all tue settings no change

But thinking now more about the hdmi and if that is taking the sound but only screen connection is that no vga

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I still think its a pavucontrol issue.

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The underlying mechanism is different.

Would you mind to check hda-jack-restask, and do some fiddling with it?
I had successfully set up a multi-output sound, so that each outputs level (headphone, line-out) could be adjusted independently, plugging headphone did not mute line-out, additionally an apps sound could be routed only to headphone or only to line-out. It was with Pulseaudio on Debian 11.
I did this quite a while ago for my son, I’m sure I used hdajackretask, and some custom configs of PA sinks.
Should I look it up?

Edit: some hint for hdajcakretask:

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I am working away this week, so will have to leave it for now and come back to it on my return

Thanks for the suggestions

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11

Man some stuff people take for granted on Windows and Mac can be a right royal PITA to sort out on Linux…

Been having worsening audio issues from my AMD Ryzen 7 running Pop!_OS (22.04) : MSI motherboard, Ryzen 7 3700x, AMD RX6800 (8 GB), 32 GB DDR4 and 1 TB NVMe SSD.

I mostly have a decent (like $250-300 in 2022) pair of Sennheiser headphones hooked up via the 3.5 mm jack on the back of the motherboard - these headphones are also BlueTooth… But I prefer to use them as analog… I’ve tried them via the 3.5 mm jack on my DisplayPort monitor - but I get lotsa cutouts in audio so gave up…

Just lately been experiencing the following - HEAPS of static - making it almost unusable…

Just connected via Bluetooth - static has gone away - but still far from perfect… But… I want to use them as wired headphones! Pointless listening to FLAC format music over Bluetooth!

FRUSTRATING - the point of listening to music is to relax - but HOW CAN I WHEN it’s SO AWFUL to listen to? Some might opine that as I’m a metalhead - it shouldn’t make any difference - however it DOES - and - I wasn’t listening to metal this arvo anyway - I was listening to Neil Young’s “Pocahontas”, then the Johnny Cash cover of the same song…

So - found this :
https://www.reddit.com/r/linux_gaming/comments/1d1ef61/pipewire_audio_distortion_and_crackling_fix/
and did this :

╭─x@titan ~/.config/pipewire  
╰─➤  grep pulse.min ~/.config/pipewire/pipewire-pulse.conf
                pulse.min.quantum      = 1024/48000     # 21ms
    #pulse.min.req          = 128/48000     # 2.7ms
    pulse.min.req          = 1024/48000     # 2.7ms
    #pulse.min.frag         = 128/48000     # 2.7ms
    pulse.min.frag         = 1024/48000     # 2.7ms
    #pulse.min.quantum      = 128/48000     # 2.7ms
    pulse.min.quantum      = 1024/48000     # 2.7ms

Rebooted and the HIDEOUS STATIC is now gone - but WHYYYYYYYYYYYY?

Sorry if I seem to be hijacking OP’s (@callpaul.eu ) thread - but it’s sorta / kinda related…

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You mean you did not change anything, all you did was grep the .conf file?
If that is so, it must be some other unconnected event… like pulling on a wire?

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I think @daniel.m.tripp used the grep to show the modifcations in the PW config.

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No - that “grep” stuff is AFTER I updated the config file (I made a copy in ~/.config/pipewire) and rebooted…
I left the originally commented lines in the file, and copied and pasted them under them on newlines, uncommented, with changed values (1024 instead of 128)…

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Me dumb…

and again…

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I have a HP tower on my bench for repair. Originally windows 7, but converted on to linux mint debian. Everything works as normal except the sound.

Could you share the GUI about the sound settings?

  • Settings -> sound (or something similar)

The goal is know what device is selected to send the sound … it would be silly but some times it puts the monitor screen, even when it of course does not have speakers

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Was happening last night on my ThinkPad E495 running Pop!_OS but I couldn’t find this thread (muddy head after a few beers)…

Hopefully fixed it now (per above - make copy of pipewire configs in ~/.config/pipewire and edit pipewire-pulse.conf accordingly [per above]) - I’ve bookmarked this thread…

    pulse.min.req          = 1024/48000     # 2.7ms
    #pulse.default.req      = 960/48000     # 20 milliseconds
    #pulse.min.frag         = 128/48000     # 2.7ms
    pulse.min.frag         = 1024/48000     # 2.7ms
    #pulse.default.frag     = 96000/48000   # 2 seconds
    #pulse.default.tlength  = 96000/48000   # 2 seconds
    #pulse.min.quantum      = 128/48000     # 2.7ms
    pulse.min.quantum      = 1024/48000     # 2.7ms

Sorry - I missed responding to this reply…

I didn’t do anything, or use the GUI, for this “fix”… I mostly don’t use the GUI for sound stuff - e.g. if I want to mute, increase or decrease volume, I use my keyboard (mostly either Fn+F1, F2, F3 - or if I have “Fn” on - just “F1, F2, F3” (respectively) - this is on a ThinkPad keyboard (I have a Lenovo ThinkPad II keyboard on my desktop machine, and my main Linux laptop, is a Thinkpad - on the desktop machine, I have to use Fn, on this Thinkpad - “Fn” is on all the time and I have to use “Fn” if I want actual F1-F12).

The default behaviour on my Pop!_OS systems, is to default to the onboard audio via the 3.5 mm headphone jack…

So here goes anyway - Sound settings in Gnome 42.9 on Pop!_OS 22.04 on a Thinkpad E495 :

image
image1293Ă—960 70.9 KB

And my AMD desktop system also running on Gnome 42.9 on Pop!_OS 22.04 :

image
image1312Ă—1083 70.2 KB

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