This computer has only 8.1 gb ubuntu error

I see here only the USB drive listed.
Run please
sudo update-pciids
and then
sudo lspci -v >>report.txt

Show us please report.txt

@kovacslt @Akito

0000:00:00.0 Host bridge: Intel Corporation Device 9a04 (rev 01)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=14 <?>

0000:00:02.0 VGA compatible controller: Intel Corporation Device 9a78 (rev 01) (prog-if 00 [VGA controller])
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0, IRQ 147
	Memory at 6002000000 (64-bit, non-prefetchable) [size=16M]
	Memory at 4000000000 (64-bit, prefetchable) [size=256M]
	I/O ports at 5000 [size=64]
	Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
	Capabilities: [40] Vendor Specific Information: Len=0c <?>
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable+ 64bit-
	Capabilities: [d0] Power Management version 2
	Capabilities: [100] Process Address Space ID (PASID)
	Capabilities: [200] Address Translation Service (ATS)
	Capabilities: [300] Page Request Interface (PRI)
	Capabilities: [320] Single Root I/O Virtualization (SR-IOV)
	Kernel driver in use: i915
	Kernel modules: i915

0000:00:04.0 Signal processing controller: Intel Corporation TigerLake-LP Dynamic Tuning Processor Participant (rev 01)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at 6003200000 (64-bit, non-prefetchable) [size=128K]
	Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 3
	Capabilities: [e0] Vendor Specific Information: Len=0c <?>
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device

0000:00:08.0 System peripheral: Intel Corporation GNA Scoring Accelerator module (rev 01)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0, IRQ 255
	Memory at 600322f000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [a0] Vendor Specific Information: Len=14 <?>
	Capabilities: [dc] Power Management version 2
	Capabilities: [f0] PCI Advanced Features

0000:00:0e.0 RAID bus controller: Intel Corporation Volume Management Device NVMe RAID Controller
	Subsystem: Hewlett-Packard Company Volume Management Device NVMe RAID Controller
	Flags: bus master, fast devsel, latency 0
	Memory at 6000000000 (64-bit, non-prefetchable) [size=32M]
	Memory at 50000000 (32-bit, non-prefetchable) [size=32M]
	Memory at 6003100000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: [80] MSI-X: Enable+ Count=19 Masked-
	Capabilities: [90] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [e0] Power Management version 3
	Kernel driver in use: vmd
	Kernel modules: vmd

0000:00:14.0 USB controller: Intel Corporation Tiger Lake-LP USB 3.2 Gen 2x1 xHCI Host Controller (rev 20) (prog-if 30 [XHCI])
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, medium devsel, latency 0, IRQ 143
	Memory at 52200000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [70] Power Management version 2
	Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Capabilities: [b0] Vendor Specific Information: Len=00 <?>
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci

0000:00:14.2 RAM memory: Intel Corporation Tiger Lake-LP Shared SRAM (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0
	Memory at 6003224000 (64-bit, non-prefetchable) [size=16K]
	Memory at 600322e000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [80] Power Management version 3

0000:00:15.0 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #0 (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0, IRQ 27
	Memory at 4017000000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

0000:00:15.1 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO I2C Controller #1 (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0, IRQ 40
	Memory at 4017001000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

0000:00:16.0 Communication controller: Intel Corporation Tiger Lake-LP Management Engine Interface (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0, IRQ 148
	Memory at 600322b000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [50] Power Management version 3
	Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [a4] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: mei_me
	Kernel modules: mei_me

0000:00:17.0 System peripheral: Intel Corporation Device 09ab
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: fast devsel

0000:00:1d.0 PCI bridge: Intel Corporation Tiger Lake-LP PCI Express Root Port #9 (rev 20) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 122
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: 00004000-00004fff [size=4K]
	Memory behind bridge: 52100000-521fffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Hewlett-Packard Company Device 881d
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [220] Access Control Services
	Capabilities: [200] L1 PM Substates
	Capabilities: [a30] Secondary PCI Express
	Capabilities: [a00] Downstream Port Containment
	Kernel driver in use: pcieport

0000:00:1d.1 PCI bridge: Intel Corporation Device a0b1 (rev 20) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 123
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 00003000-00003fff [size=4K]
	Memory behind bridge: 52000000-520fffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Hewlett-Packard Company Device 881d
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [220] Access Control Services
	Capabilities: [200] L1 PM Substates
	Capabilities: [a30] Secondary PCI Express
	Capabilities: [a00] Downstream Port Containment
	Kernel driver in use: pcieport

0000:00:1e.0 Communication controller: Intel Corporation Tiger Lake-LP Serial IO UART Controller #0 (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at 4017002000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

0000:00:1e.3 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP Serial IO SPI Controller #1 (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0, IRQ 37
	Memory at 4017003000 (64-bit, non-prefetchable) [virtual] [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

0000:00:1f.0 ISA bridge: Intel Corporation Tiger Lake-LP LPC Controller (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0

0000:00:1f.3 Multimedia audio controller: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 32, IRQ 149
	Memory at 6003220000 (64-bit, non-prefetchable) [size=16K]
	Memory at 6003000000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: [50] Power Management version 3
	Capabilities: [80] Vendor Specific Information: Len=14 <?>
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: sof-audio-pci
	Kernel modules: snd_hda_intel, snd_sof_pci

0000:00:1f.4 SMBus: Intel Corporation Tiger Lake-LP SMBus Controller (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: medium devsel, IRQ 16
	Memory at 6003228000 (64-bit, non-prefetchable) [size=256]
	I/O ports at efa0 [size=32]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801

0000:00:1f.5 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP SPI Controller (rev 20)
	Subsystem: Hewlett-Packard Company Device 881d
	Flags: bus master, fast devsel, latency 0
	Memory at 4f800000 (32-bit, non-prefetchable) [size=4K]

0000:01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
	DeviceName: Hanksville Gbe Lan Connection
	Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
	Flags: bus master, fast devsel, latency 0, IRQ 16
	I/O ports at 4000 [size=256]
	Memory at 52104000 (64-bit, non-prefetchable) [size=4K]
	Memory at 52100000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 01
	Capabilities: [b0] MSI-X: Enable+ Count=4 Masked-
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 01-00-00-00-68-4c-e0-00
	Capabilities: [170] Latency Tolerance Reporting
	Capabilities: [178] L1 PM Substates
	Kernel driver in use: r8169
	Kernel modules: r8169

0000:02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822CE 802.11ac PCIe Wireless Network Adapter
	DeviceName: WLAN
	Subsystem: Hewlett-Packard Company RTL8822CE 802.11ac PCIe Wireless Network Adapter
	Flags: bus master, fast devsel, latency 0, IRQ 150
	I/O ports at 3000 [size=256]
	Memory at 52000000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 00
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [148] Device Serial Number 00-e0-4c-ff-fe-c8-22-01
	Capabilities: [158] Latency Tolerance Reporting
	Capabilities: [160] L1 PM Substates
	Kernel driver in use: rtw_8822ce
	Kernel modules: rtw88_8822ce

10000:e0:17.0 SATA controller: Intel Corporation Device a0d3 (rev 20) (prog-if 01 [AHCI 1.0])
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 146
	Memory at 50000000 (32-bit, non-prefetchable) [size=8K]
	Memory at 50002800 (32-bit, non-prefetchable) [size=256]
	I/O ports at <unassigned> [disabled]
	I/O ports at <unassigned> [disabled]
	I/O ports at <unassigned> [disabled]
	Memory at 50002000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [70] Power Management version 3
	Capabilities: [a8] SATA HBA v1.0
	Kernel driver in use: ahci
	Kernel modules: ahci

I’m not an expert on this topic. However, comparing all the results, it seems like the I/O ports missing could be a part of the issue at hand.

1 Like

https://www.raspberrypi.org/forums/viewtopic.php?t=292688

These links aren’t very helpful, but maybe they can point you in the correct direction.

This issue is often related to missing drivers and/or kernel support for the SATA setup one has.

1 Like

If I fidget at kernel level I am afraid the system might becomes completely un-usable its a brand new system so I think i’ll use it for a while and than completely format the hard-disk and install linux as only os

Ahh! such a disappointing situation.

It seems, that SATA controller has a kernel driver loaded (ahci), but all of its ports or links are down.
I found this to worth to try:

So I’d try (booted from the Live medium):
sudo su
cd /sys/class/scsi_host/
ls -l

And see how many hosts you have there?
And try:
echo “0 0 0” >/sys/class/scsi_host/host[N]/scan
for each of those, after all attemtps check lsblk, if the drive appeared?

let me try and get back to u in couple of minutes @kovacslt

1 Like

root@ubuntu:/sys/class/scsi_host# ls -l
total 0
lrwxrwxrwx 1 root root 0 Jul 9 2021 host0 → …/…/devices/pci0000:00/0000:00:0e.0/pci10000:e0/10000:e0:17.0/ata1/host0/scsi_host/host0
lrwxrwxrwx 1 root root 0 Jul 9 2021 host1 → …/…/devices/pci0000:00/0000:00:0e.0/pci10000:e0/10000:e0:17.0/ata2/host1/scsi_host/host1
lrwxrwxrwx 1 root root 0 Jul 9 2021 host2 → …/…/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/host2/scsi_host/host2

this is the output of ls -l ran from /sys/class/scsi_host/

echo “0 0 0” >/sys/class/scsi_host/host0/scan this command isnt working. (invalid arguments)

so I used this command echo "0 0 0" | dd of=/sys/class/scsi_host/host0/sca
out put of each host below

  1. host0
    root@ubuntu:/sys/class/scsi_host# echo "0 0 0" | dd of=/sys/class/scsi_host/host0/scan

0+1 records in
0+1 records out
6 bytes copied, 46.6772 s, 0.0 kB/s

  1. root@ubuntu:/sys/class/scsi_host# echo "0 0 0" | dd of=/sys/class/scsi_host/host1/scan
    0+1 records in
    0+1 records out
    6 bytes copied, 0.317226 s, 0.0 kB/s

  2. root@ubuntu:/sys/class/scsi_host# echo "0 0 0" | dd of=/sys/class/scsi_host/host2/scan
    0+1 records in
    0+1 records out
    6 bytes copied, 0.000121384 s, 49.4 kB/s

@Akito @kovacslt

I think I’d omit the USB one from the experiment… :slight_smile:

that is the only thing I can see nothing else
3 entries host0, host1, host2
@kovacslt

Again with the quotes… messed up by the forum motor, or I was not careful enough on copy/paste.

I think this belongs to the live medium. I would not hurt it, so omit host2.
Try with host1, host0.
After that see lsblk output.
Is your drive there?
(I hope sooo much! )
Well, if lsblk show your 1TB HDD, go on and install as normal.
If not, then “no milk today” :confused:

root@ubuntu:/sys/class/scsi_host# ls -l
total 0
lrwxrwxrwx 1 root root 0 Jul 9 2021 host0 → …/…/devices/pci0000:00/0000:00:0e.0/pci10000:e0/10000:e0:17.0/ata1/host0/scsi_host/host0
lrwxrwxrwx 1 root root 0 Jul 9 2021 host1 → …/…/devices/pci0000:00/0000:00:0e.0/pci10000:e0/10000:e0:17.0/ata2/host1/scsi_host/host1
lrwxrwxrwx 1 root root 0 Jul 9 2021 host2 → …/…/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/host2/scsi_host/host2

root@ubuntu:/sys/class/scsi_host# echo 0 0 0 >/sys/class/scsi_host/host0/scan
root@ubuntu:/sys/class/scsi_host# lsblk
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
loop0 7:0 0 2G 1 loop /rofs
loop1 7:1 0 55.5M 1 loop /snap/core18/1988
loop2 7:2 0 51M 1 loop /snap/snap-store/518
loop3 7:3 0 64.8M 1 loop /snap/gtk-common-themes/1514
loop4 7:4 0 31.1M 1 loop /snap/snapd/11036
loop5 7:5 0 219M 1 loop /snap/gnome-3-34-1804/66
sda 8:0 1 7.5G 0 disk
└─sda1 8:1 1 7.5G 0 part /cdrom
root@ubuntu:/sys/class/scsi_host# echo 0 0 0 >/sys/class/scsi_host/host1/scan
root@ubuntu:/sys/class/scsi_host# lsblk
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
loop0 7:0 0 2G 1 loop /rofs
loop1 7:1 0 55.5M 1 loop /snap/core18/1988
loop2 7:2 0 51M 1 loop /snap/snap-store/518
loop3 7:3 0 64.8M 1 loop /snap/gtk-common-themes/1514
loop4 7:4 0 31.1M 1 loop /snap/snapd/11036
loop5 7:5 0 219M 1 loop /snap/gnome-3-34-1804/66
sda 8:0 1 7.5G 0 disk
└─sda1 8:1 1 7.5G 0 part /cdrom
root@ubuntu:/sys/class/scsi_host#

It’s not there, sorry…

1 Like

Hi all This issue has been resolved (not really)
earlier i was installing ubuntu 20.04 and than after so many discussion and trials and help I ended up trying ubuntu 21 and it worked

So yeah there was some issue with the 20.04 version.
@abhishek @Akito @kovacslt @TypeHrishi

I have to express my gratitude to the community thank you for your support, honestly I just expected to be trolled like in stackoverflow or similar forums but you guys helped me out big time. Cheers!

2 Likes

Lesson learned:
if we loose the battle with a distro on a specific hardware, there’s still the chance, that an other system with an other kernel version may work.
:grinning_face_with_smiling_eyes:

Couldn’t agree more
But I was a firm believer of linux running on any type of machine, guess I was wrong haha…

1 Like

Yes, and no. My experience tells me, Linux runs well on machines, it has proper kernel support for.
Older, more generic hardwares tend to have better support from Linux. The more new and shiny hardwares tend to have weaker support from Linux.
This is mainly because of the fact, that Linux is “self powered”, and HW manufacturers mostly omit their support for Linux. Linux developers, mainly kernel developers do add support for any hardware to the kernel, and they can do it only after having that hardware. That’s why an older (but still not very old, but even current LTS) kernel may have problems with the most shiny new motherboard chipset.
So if you get a mobo desinged in 2021, you probably will get proper Linux support for it from 2022 or later.
Ideally, all hardware manufacturers would contribute to Linux, so Linux would have the necessary drivers as soon as that hardware appears on the market.
AFAIK, this is not the case.
As I see, your laptop is just too new to have proper support in Ubuntu 20.04.
I’d use it with 21 now, and stick to the LTS later in 2022. :wink:

Of course I may be wrong with my opinion.

2 Likes

weird that’s what I actually concluded haha. great minds think alike i guess :wink: