A family member has a W10 laptop, and I believe it is compromised.
On Saturday I used Linux Mint Live to chntpw and reset her level back to ‘user’ and set a new password. Also set the inbuilt admin account password to something only I knew, this was done offline.
I then shrank the c: drive and made a 30 gig D: and 30 gig linux mint install.
I did connect an ethernet cable to run updates etc for a few minutes.
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Today the ‘user’ was set at ADMIN level and my admin password, I had to look it up as it was quite long and quite strong, DID NOT WORK.
As mint was installed I have reset again. Then deleting files using Mint, I cleared all of the 2025 ““edge”” and 2024 ““edge”” files, and TWO re-appeared.
I thought that impossible.
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So now I want to examine the Main Board for permitted installers (my old HP had 3 - HP, MS and I added SuSE) but I am a little rusty and welcome any valid prompts, before backing up data and wiping the drive completely and doing a re-install.
Simple answer, drop windows completely, copy important data images etc off to another drive.
Install linux mint
Copy files back
Do a update
Install google chrome
Give back a faster, safer, clean system and that is a lesson in trying to do the impossible plus not sure if you get it working on windows 10 it will pass to 11, another problem.