Done everything to fix audio and nothing works, i'm about to cry

Linux Mint
,
1

Hi everyone, i bought a new computer and i can’t get sound to change from dummy output, no matter what i do, i’ve tried SO MANY THINGS. Below i will list the outputs people have requested so that someone who’s more knowledgeable than me can try and figure out what’s wrong.

here’s the output for

inxi -Fxxxrz

System:
  Kernel: 5.14.0-1032-oem x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.2.7 wm: muffin 5.2.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Positivo Tecnologia SA product: C4120F-AX v: N/A 
  serial: <filter> Chassis: type: 10 serial: <filter> 
  Mobo: Positivo Tecnologia SA model: N14DP7-V2 v: 11173397 serial: <filter> 
  UEFI: N/A v: 1.12.X date: 06/30/2021 
Battery:
  ID-1: BAT0 charge: 37.0 Wh condition: 37.0/37.0 Wh (100%) volts: 8.7/N/A 
  model: WB SR 1 WB Lion Battery type: Li-ion serial: <filter> 
  status: Charging 
CPU:
  Topology: Dual Core model: Intel Celeron N4020 bits: 64 type: MCP 
  arch: Goldmont Plus rev: 8 L2 cache: 4096 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 4377 
  Speed: 995 MHz min/max: 800/2800 MHz Core speeds (MHz): 1: 995 2: 1382 
Graphics:
  Device-1: Intel UHD Graphics 605 driver: i915 v: kernel bus ID: 00:02.0 
  chip ID: 8086:3185 
  Display: x11 server: X.Org 1.20.13 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics 600 (GLK 2) v: 4.6 Mesa 21.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel driver: snd_hda_intel v: kernel bus ID: 00:0e.0 
  chip ID: 8086:3198 
  Device-2: SunplusIT MTD camera type: USB driver: snd-usb-audio,uvcvideo 
  bus ID: 1-8:3 chip ID: 735f:2223 serial: <filter> 
  Sound Server: ALSA v: k5.14.0-1032-oem 
Network:
  Message: No Device data found. 
  Device-1: Realtek 802.11n WLAN Adapter type: USB driver: btusb,rtl8xxxu 
  bus ID: 1-7:2 chip ID: 0bda:b720 serial: <filter> 
  IF: wlx20579e49f87e state: up mac: <filter> 
Drives:
  Local Storage: total: 119.24 GiB used: 15.58 GiB (13.1%) 
  ID-1: /dev/sda vendor: BIWIN model: C6370 128GB size: 119.24 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: 1A0 temp: 58 C scheme: GPT 
Partition:
  ID-1: / size: 116.38 GiB used: 15.58 GiB (13.4%) fs: ext4 dev: /dev/sda2 
Sensors:
  System Temperatures: cpu: 61.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 261 Uptime: 14m Memory: 3.66 GiB used: 2.14 GiB (58.5%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38

output for


curl https://gitlab.freedesktop.org/pulseaudio/pulseaudio/raw/master/src/utils/pa-info?inline=false | bash | nc termbin.com 9999

https://termbin.com/yst6u

output for

aplay -l && cat /proc/asound/card*/codec*

**** Lista de Dispositivos PLAYBACK Hardware ****
placa 0: PCH [HDA Intel PCH], dispositivo 3: HDMI 0 [HDMI 0]
  Dispositivo secundário: 1/1
  Dispositivo secundário #0: subdevice #0
placa 0: PCH [HDA Intel PCH], dispositivo 7: HDMI 1 [HDMI 1]
  Dispositivo secundário: 1/1
  Dispositivo secundário #0: subdevice #0
placa 0: PCH [HDA Intel PCH], dispositivo 8: HDMI 2 [HDMI 2]
  Dispositivo secundário: 0/1
  Dispositivo secundário #0: subdevice #0
placa 0: PCH [HDA Intel PCH], dispositivo 9: HDMI 3 [HDMI 3]
  Dispositivo secundário: 1/1
  Dispositivo secundário #0: subdevice #0
placa 0: PCH [HDA Intel PCH], dispositivo 10: HDMI 4 [HDMI 4]
  Dispositivo secundário: 1/1
  Dispositivo secundário #0: subdevice #0
Codec: Intel Geminilake HDMI
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x8086280d
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x0]:
    bits [0x0]:
    formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power states:  D0 D3 CLKSTOP EPSS
  Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Device: name="HDMI 2", type="HDMI", device=8
  Converter: stream=1, channel=0
  Digital: Enabled KAE
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled KAE
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
  Converter: stream=0, channel=0
  Digital: Enabled KAE
  Digital category: 0x0
  IEC Coding Type: 0x0
  PCM:
    rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
    bits [0x1a]: 16 24 32
    formats [0x5]: PCM AC3
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x0b000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x0b000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x0b000094: OUT Detect HBR HDMI DP
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D3 EPSS
  Power: setting=D0, actual=D0
  Devices: 0
  Connection: 0

output for

lspci -nnk | grep -i audio -A2

00:0e.0 Multimedia audio controller [0401]: Intel Corporation Device [8086:3198] (rev 06)
	DeviceName: Onboard - Sound
	Subsystem: Device [1c6c:122a]

output for

lspci -nnk | grep -i audio -A2 && aplay -l

00:0e.0 Multimedia audio controller [0401]: Intel Corporation Device [8086:3198] (rev 06)
	DeviceName: Onboard - Sound
	Subsystem: Device [1c6c:122a]
**** Lista de Dispositivos PLAYBACK Hardware ****
placa 0: PCH [HDA Intel PCH], dispositivo 3: HDMI 0 [HDMI 0]
  Dispositivo secundário: 1/1
  Dispositivo secundário #0: subdevice #0
placa 0: PCH [HDA Intel PCH], dispositivo 7: HDMI 1 [HDMI 1]
  Dispositivo secundário: 1/1
  Dispositivo secundário #0: subdevice #0
placa 0: PCH [HDA Intel PCH], dispositivo 8: HDMI 2 [HDMI 2]
  Dispositivo secundário: 1/1
  Dispositivo secundário #0: subdevice #0
placa 0: PCH [HDA Intel PCH], dispositivo 9: HDMI 3 [HDMI 3]
  Dispositivo secundário: 1/1
  Dispositivo secundário #0: subdevice #0
placa 0: PCH [HDA Intel PCH], dispositivo 10: HDMI 4 [HDMI 4]
  Dispositivo secundário: 1/1
  Dispositivo secundário #0: subdevice #0

and, finally, the output for

dmesg | grep -C1 -E 'ALSA|HDA|HDMI|snd[_-]|sound|hda.codec|hda.intel'

[    0.000000] Linux version 5.14.0-1032-oem (buildd@lcy02-amd64-038) (gcc (Ubuntu 9.4.0-1ubuntu1~20.04.1) 9.4.0, GNU ld (GNU Binutils for Ubuntu) 2.34) #35-Ubuntu SMP Thu Mar 31 12:49:29 UTC 2022 (Ubuntu 5.14.0-1032.35-oem 5.14.21)
[    0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-5.14.0-1032-oem root=UUID=2dc4cad7-f1a2-429e-81de-cde7b17cba5e ro quiet splash snd_hda_intel.dmic_detect=0
[    0.000000] KERNEL supported cpus:
--
[    0.040207] Policy zone: Normal
[    0.040211] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-5.14.0-1032-oem root=UUID=2dc4cad7-f1a2-429e-81de-cde7b17cba5e ro quiet splash snd_hda_intel.dmic_detect=0
[    0.040461] Unknown command line parameters: splash BOOT_IMAGE=/boot/vmlinuz-5.14.0-1032-oem
--
[    0.218299] ACPI: Added _OSI(Linux-Dell-Video)
[    0.218302] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[    0.218305] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[    5.087400] usb 1-7: Please report results to Jes.Sorensen@gmail.com
[    5.087571] snd_hda_intel 0000:00:0e.0: dmic_detect option is deprecated, pass snd-intel-dspcfg.dsp_driver=1 option instead
[    5.087876] snd_hda_intel 0000:00:0e.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    5.089013] usb 1-8: 3:2: cannot set freq 11025 to ep 0x86
--
[    5.143822] mei_hdcp 0000:00:0f.0-b638ab7e-94e2-4ea2-a552-d1c54b627f04: bound 0000:00:02.0 (ops i915_hdcp_component_ops [i915])
[    5.146699] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input11
[    5.146766] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input12
[    5.146820] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input13
[    5.146878] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input14
[    5.146938] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:0e.0/sound/card0/input15
[    5.151336] usb 1-8: Warning! Unlikely big volume range (=4096), cval->res is probably wrong.
[    5.151343] usb 1-8: [7] FU [Mic Capture Volume] ch = 1, val = 0/4096/1
[    5.151581] usbcore: registered new interface driver snd-usb-audio
[    5.166621] Invalid pltconfig, ensure IPC1 device is enabled in BIOS
2 Likes
2

Here are two lists of what i already tried: here lol and here

1 Like
3

Hi B Lima!
Welcome to the forum!

Can you please describe the Name, Version, Desktop Environment and Linux Kernel of the OS you are using?

This can help us in helping you better…

Thanks

Regards,
Hrishikesh

4

Hey, my kernel is 5.4.0-107 generic and so does the sound… I did have the no sound issue with an older kernel that did not have the sound mod I needed. Take a look at this:

https://itsfoss.community/t/no-sound-in-20-04-again-fixed-it-kernel-sound-module-was-missing/7100

6

I had NO audio on my gigabyte brix mini-PC : Intel Celeron :

╭─x@fuglpige ~  
╰─➤  sudo lspci -nnk | grep -i audio -A2
00:03.0 Audio device [0403]: Intel Corporation Broadwell-U Audio Controller [8086:160c] (rev 08)
	Subsystem: Gigabyte Technology Co., Ltd Device [1458:1000]
	Kernel driver in use: snd_hda_intel
--
00:1b.0 Audio device [0403]: Intel Corporation Wildcat Point-LP High Definition Audio Controller [8086:9ca0] (rev 03)
	Subsystem: Gigabyte Technology Co., Ltd Device [1458:fa53]
	Kernel driver in use: snd_hda_intel

Tried Ubuntu 18, 19, elementary, debian… etc… that was maybe 2 years ago? Gave up… Could only get audio out via HDMI or with a USB soundcard (like a USB headset - which is is effectively, a USB soundcrard). IT was a known issue with certain intel audio chipsets…

Gave up… That Brix is now running RHEL 8, for the lolz… no really, I’m using it as most of the work I do is with RHEL 7 and 8 - I don’t need sound on this thing, so haven’t tried to figure it out, and I also disabled the GUI, so it’s a headless device essentially…

Nutshell : I can’t tell you if audio’s workong on there or not… May check it later on this arvo if I can install mpeg123 and get it to work on REL 8…

1 Like
7

Hi!
thank you for welcoming!

the information you requested is described in the first code box as the output for:

8

Ha thanks! Will try that!