No sound desktop and notebook

[okkadiroglu (Osman Kemal Kadiroglu)]

Hi,

I have used almost all the Linux distros and now I am trying Mint. Installed Mint on Desktop and there was no sound. I checked speaker wiring and found no problems there. After searching the Internet and following recommendations from sites like FOSS I still do not hear a single note.

I installed Mint on my notebook everything worked well but no sound. Tried the recommendation I got from the Internet but it did not help at all.

Working in front of mute screen is no fun. Please help me.

Best Regards

[callpaul.eu (Paul)]

When doing the install did you select

Multimedia codecs ?

To check or install please try

Multimedia codecs — Linux Mint Installation Guide documentation

And let us know if that works as a first step

[Maybl8 (Dan)]

Can you also post the result of the following:

inxi -Fxmz

[kovacslt (László Kovács)]

@okkadiroglu

Tried the recommendation I got from the Internet but it did not help at all.

What recemmendations did not help?

aplay -l in a treminal prints a list of alsa devices. Can you show this list please?

[crl]

@kovacslt

aplay -l in a treminal prints a list of alsa devices.

As I’ve proposed many times before, only a small proportion of people who just need to use their computers will know what’s a terminal, let alone how to launch and use it. They will certainly not want to know what are multimedia codecs or alsa devices.

And not many people in town would be able to help.

[nevj (Neville Jackson)]

@crl

only a small proportion of people who just need to use their computers will know what’s a terminal, let alone how to launch and use it. They will certainly not want to know what are multimedia codecs or alsa devices.

That is a sad indictment of the education and intelligence and learning motivation of our population. There is some deficiency in our schooling if people can not cope with elementary aspects of our digital technology.

[kovacslt (László Kovács)]

@crl

They will certainly not want to know what are multimedia codecs or alsa devices.

My bad.

So the original question is about no sound after installin Mint on 2 different setups, a notebook and a desktop.

This goes to @okkadiroglu :
On both systems do this please:
Boot up the computer as usual, login as usual.
Press ctrl-alt-T, that’s thequickest way of opening a terminal.
Copy the command:
inxi -Fxmz
from here via selecting it, and pressing ctrl-c (copy).
Now in the treminal paste the command via shift-ctrl-V (paste) and press [Enter].
That executes the command.
The command will print out informations about your computer.
Select the text in the terminal the way you would do it in any other window.
Note, that the info may be longer than what you see in the terminal, so when selecting, drag the mouse upwards until the command itself is selected too, this may involve some scrolling upwards.
Now press shift-ctrl-C (this copies stuff from terminal to clipboard).
Coma back to here, and paste it into your answer, for reference I paste here my inxi output:

laco@DellG3:~$ inxi -Fxmz
System:
  Kernel: 6.12.48+deb13-amd64 arch: x86_64 bits: 64 compiler: gcc v: 14.2.0
  Desktop: Cinnamon v: 6.4.13 Distro: LMDE 7 Gigi
Machine:
  Type: Laptop System: Dell product: G3 3579 v: N/A
    serial: <superuser required>
  Mobo: Dell model: 05K0D2 v: A00 serial: <superuser required> UEFI: Dell
    v: 1.25.0 date: 04/12/2023
Battery:
  ID-1: BAT0 charge: 12.7 Wh (100.0%) condition: 12.7/56.0 Wh (22.7%)
    volts: 17.0 min: 15.2 model: BYD DELL 7FHHV87 status: full
Memory:
  System RAM: total: 16 GiB available: 15.48 GiB used: 4.09 GiB (26.4%)
  Array-1: capacity: 32 GiB slots: 2 modules: 2 EC: None
    max-module-size: 16 GiB note: est.
  Device-1: DIMM A type: DDR4 size: 8 GiB speed: 2667 MT/s
  Device-2: DIMM B type: DDR4 size: 8 GiB speed: 2667 MT/s
CPU:
  Info: quad core model: Intel Core i5-8300H bits: 64 type: MT MCP
    arch: Coffee Lake rev: A cache: L1: 256 KiB L2: 1024 KiB L3: 8 MiB
  Speed (MHz): avg: 800 min/max: 800/4000 cores: 1: 800 2: 800 3: 800 4: 800
    5: 800 6: 800 7: 800 8: 800 bogomips: 36799
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] vendor: Dell
    driver: i915 v: kernel arch: Gen-9.5 bus-ID: 00:02.0
  Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] vendor: Dell driver: N/A
    arch: Pascal bus-ID: 01:00.0
  Device-3: Sunplus Innovation Integrated_Webcam_HD driver: uvcvideo
    type: USB bus-ID: 1-5:2
  Display: x11 server: X.Org v: 21.1.16 driver: X: loaded: intel dri: iris
    gpu: i915 resolution: 1920x1080~60Hz
  API: EGL v: 1.5 drivers: iris,swrast platforms:
    active: gbm,x11,surfaceless,device inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 25.0.7-2 glx-v: 1.4
    direct-render: yes renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
  Info: Tools: api: eglinfo,glxinfo gpu: nvidia-settings,nvidia-smi
    x11: xdriinfo, xdpyinfo, xprop, xrandr
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Dell driver: snd_hda_intel
    v: kernel bus-ID: 00:1f.3
  Device-2: NVIDIA GP107GL High Definition Audio driver: snd_hda_intel
    v: kernel bus-ID: 01:00.1
  API: ALSA v: k6.12.48+deb13-amd64 status: kernel-api
  Server-1: PipeWire v: 1.4.2 status: active
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3
  IF: wlo1 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Dell driver: r8169 v: kernel port: 3000 bus-ID: 03:00.0
  IF: enp3s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) driver: btusb
    v: 0.8 type: USB bus-ID: 1-14:5
  Report: hciconfig ID: hci0 rfk-id: 0 state: down
    bt-service: enabled,running rfk-block: hardware: no software: yes
    address: <filter>
Drives:
  Local Storage: total: 2.05 TiB used: 1.87 TiB (91.1%)
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: BC501 NVMe 256GB
    size: 238.47 GiB temp: 36.9 C
  ID-2: /dev/sda vendor: Seagate model: WDC WDS200T2B0A-00SM50
    size: 1.82 TiB
Partition:
  ID-1: / size: 62.69 GiB used: 38.13 GiB (60.8%) fs: ext4 dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 252 MiB used: 6.9 MiB (2.8%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-3: /home size: 103.5 GiB used: 62.41 GiB (60.3%) fs: ext4
    dev: /dev/nvme0n1p4
Swap:
  ID-1: swap-1 type: partition size: 4 GiB used: 928 KiB (0.0%)
    dev: /dev/nvme0n1p3
Sensors:
  System Temperatures: cpu: 45.0 C pch: 51.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Processes: 325 Uptime: 2d 11h 33m Init: systemd
  Packages: 3393 Compilers: gcc: 14.2.0 Shell: Bash v: 5.2.37 inxi: 3.3.38
laco@DellG3:~$

Highlight here the newly pasted information, and press this button:

That makes it formatted as “code”, so it will be better readable.

Do the same with aplay -l.

laco@DellG3:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3204 Analog [ALC3204 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
laco@DellG3:~$

Repeat this on the other computer too.
These commands do no harm to your system, they don’t change anything. They just give some information for us to look at, so we can think about it.
There’s no guarantee we can help, and later we may ask for other informations via commands the same way.

[okkadiroglu (Osman Kemal Kadiroglu)]

I found Menu - Sound & Video but there is no install options but there area many Multiband … options. I am an 80 years old retired prof., and I was connected to the net while installing Mint but I do not recall being asked for codecs.

I am preparing a note explaining what I did and will send it in a short while

[callpaul.eu (Paul)]

@okkadiroglu

Menu - Sound & Video

That generally indicates you did it at install. There is just one page with the question on at install.

Let’s just check using the command line as suggested it this page

How to install multimedia codecs on Linux Mint

I link you to the page as it gives more details than me just typing the command

[abu (Alfred Bühler)]

Codecs? What codecs? I don’t remember any requirement to install codecs for general use.

[callpaul.eu (Paul)]

@abu

Codecs

You would have been asked when installing mint, not all systems require the use now but vlc does and also some web browser.

They are not installed by default.

At the end of a install you get the welcome to mint screen and its 2 or 3 screens later as you work through the list offered you get asked again. Plus when you do an update if they are not in place then the question comes again. Been there tried it to see the difference

[Maybl8 (Dan)]

Did sound work from the live media before you installed it?

[callpaul.eu (Paul)]

This link may also help the answer to another similar question

No sound from Acer Predator laptop speakers

I had some time this weekend so decided to finally try to solve an unknown issue with sound on MX-Linux on my laptop. Sound always worked well until a last trip I made where I was using my laptop in hotel room to stream some shows using my bluetooth speaker. Once I got back home and tried to use the internal speakers, nothing, NADA. I have tried removing/reinstalling pipewire, pulseaudio, but nothing fixes it. I can use my BT speaker without issue but trying to get any sound, system sounds, et…