Still no definitive answer why mic not working on Zoom in Cinnamon?

Linux Mint
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Hi Bruno,
Thanks for your reply.

As far as I know, I think the microphone may have a conflict with PipeWire.

As I said before, I don’t have access to my PC. As soon as I have access, I’ll check if there’s any possibility or how to configure the microphone on the PipeWire.

I’m sorry if my reply isn’t immediate. However, there may be someone on the forum who can help in the meantime.

For anyone who can help, I’m thinking of an incompatibility in the sampling frequency, for example, the mic only works at 44.1kHz.

Jorge

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Thank you Jorge, hopefully there will be a workaround for this

Bruno

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23

Hi Bruno,
I apologize for the delay in my response, but my computer is only now working again.

If you are still interested and available to do testing, we can talk via PM, or even here in this thread.

Jorge

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24

Thanks for your reply Jorge, still not found a definite answer why my webcam microphone does not work on Zoom. I am able to use headset mic which does work but not suitable for the type of meetings I attend. Hope you will have an answer for me.

sysnfo
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I fouund this on Linux-hardware. Can you figure out which one is relevant to you?

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This one has been changed from the original, different HDDs and 2 4g memory modules.

Seems to be much like the 73D71.

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27

Bruno,
Thanks for the screenshot of the system info.

I will try to help as best I can and to the best of my knowledge, but my approach may seem simplistic, but I can’t do it any other way.

From what I can see in the screenshot you posted, it looks like the webcam is recognized as USB-Audio:

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As I said earlier, I believe that the camera’s audio hardware is being detected.

I connected my USB webcam, ran the command inxi -Ax, and verified that I have the same drivers as you for the webcam:

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If I try to view the audio source in alsamixer, I get the same information as you:

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I need you to do a test, please:
  • With your webcam on, click on the speaker icon on the panel next to the clock, then click on Sound Settings:

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  • In the Sound window that opens, click the Input button and check that you have the Webcam Microphone device. If you do, check that the volume is at 100% and speak a little to see if the Input level bar changes:

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For now, I don’t need you to test Zoom.

Please give me your feedback, thanks.

Jorge

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28

Shows webcam audio but no microphone response at any level.

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29

Bruno,
Can you run the following command and post theresult?

arecord -l

Can you run the following command and post a screenshot (ctrl+c to quit program)?

pw-top

If possible, please run the following command and post the result here:

wpctl status

Jorge

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34

Hi Jorge, sorry for delay, it is 6:00am here now. i was told that 81 yr olds need their ‘beauty sleep’:joy:

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First result I did not have screen wide enough to show all results. new screenshot here.

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36

Hey , welcome to the seniors group Bruno.
You are ahead of me, I turned 80 this year.
Follow @Tech_JA … he is the best person to solve this.
Regards
Neville

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Thanks for the heads up Neville. Jorge is busy doing research for me, maybe he will find the answer.

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38

Hi Bruno,
I apologize for the delay in responding, but I have only just accessed the forum.
This matter has not been forgotten.
When I am at my PC, I will continue trying to get the camera audio to work :wink:

Congrats on your age and for using Linux :clap:

Thanks for the screenshots. I’ll take a look and let you know what I think.

Sorry for being so step-by-step, but contrary to what @nevj Neville said (thanks, my friend), it’s also difficult for me and I don’t know how else to do it.

Jorge

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Hi Jorge, no problems. I have been on Linux since the first Ubuntu CD was sent to anyone requesting it, being in South Africa made it easy. I only use Windows to see out of my office.:laughing:

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Think its the best way to show how, bravo !

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