FAQ - Read before you post a request for help

Welcome to our community.
Before you post a question or request help, please read this FAQ in case your question is already answered. If it is not, use the template for opening a request for help, so you can be helped quicker and more efficiently, which is probably one of your primary goals when addressing your issue, as well.

Q1: How do I install Ubuntu, Kubuntu, Xubuntu, Ubuntu MATE, Linux Mint, Peppermint OS, LXLE or any other Ubuntu-based distribution?

See here for a list of guides:

Q2: Linux does not boot. How do I fix it?

Before messing around, create a backup of all important data. Once you have verified the backup has completed successfully, do the GRUB2 reinstallation by following each step in a guide carefully and precisely. Don’t skip steps and don’t skip sentences.

What you can do is re-install GRUB2 manually, as stated here or here.

You also have a choice on boot repair disks, like these.

Q2: How do I configure the GRUB Menu?

Grub Customizer

By default, this software is primarily available on Ubuntu.
To install it on non-Ubuntu distributions, see the following:

Q3: How to dual boot Linux and Windows?

Dual boot installation guides:


  • Windows 10 is technically in almost all cases equivalent to Windows 8/8.1 . Therefore most guides applicable to Windows 10 are also applicable to Windows 8/8.1 and vice versa.
  • When installing any number of Linux distributions alongside Windows, you have to always first install all non-Linux products and at the very end the Linux product you want to ultimately serve the bootloader with. The reason is that the most recent installation overwrites each previous one.
Q4: How do I backup? What backup software to use?

Software with guides:

Your issue is not listed here?

If you are looking for help in a specific issue, use this template for your support request
## Specifications

<!-- Run the following lines and post the output into this section: -->
<!-- inxi -Fxz -->
<!-- dmesg -H > dmesg_$(date +"%Y%m%d%H%M%S").log -->
<!-- dmesg -Hl err > dmesg-err_$(date +"%Y%m%d%H%M%S").log -->

-> Output of `inxi -Fxz` here!
-> Output of `dmesg_*.log` here!
-> Output of `dmesg-err_*.log` here!

#### Additional Information (if applicable)
- Software title | (E.g. Nextcloud)
- Software version | (E.g. softwarename -V)
- Was the software title installed freshly or updated/migrated?

#### Steps to reproduce
<!-- Explain how to reproduce the issue -->

#### Expected behaviour
<!-- What SHOULD be happening? -->

#### Actual behaviour
<!-- What IS happening? -->

#### Extra details
<!-- Please post any extra details that might help solve the issue -->
<!-- Posting screenshots and/or videos could be really helpful, as well! -->

Opening a thread for requesting help, without using the template shows you did not read this FAQ.

Otherwise, consider contributing if you know the answer.


If you want to contribute to this FAQ, like adding/improving stuff, then open a thread while selecting “Feedback” as the thread’s category, adding the “faq” tag and starting the thread title with “FAQ:”. Describe in the topic what you want to improve and how. If you want to add content, then paste the entire content you would like to be added in the thread’s original post.

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