FAQ - Read before you post a request for help

Welcome to our community.
Before you post a question or request help, please read this FAQ in case your question is already answered. If it is not, use the template for opening a request for help, so you can be helped quicker and more efficiently, which is probably one of your primary goals when addressing your issue, as well.

If you want to post a request for help, please use the template below!

Q1: How do I install Ubuntu, Kubuntu, Xubuntu, Ubuntu MATE, Linux Mint, Peppermint OS, LXLE or any other Ubuntu-based distribution?

See here for a list of guides:

Q2: Linux does not boot. How do I fix it?

Before messing around, create a backup of all important data. Once you have verified the backup has completed successfully, do the GRUB2 reinstallation by following each step in a guide carefully and precisely. Don’t skip steps and don’t skip sentences.

Ubuntu:
What you can do is re-install GRUB2 manually, as stated here or here.

You also have a choice on boot repair disks, like these.

Q3: How do I configure the GRUB Menu?

Grub Customizer

By default, this software is primarily available on Ubuntu.
To install it on non-Ubuntu distributions, see the following:

Q4: How to dual boot Linux and Windows?

Dual boot installation guides:

Note:

  • Windows 10 is technically in almost all cases equivalent to Windows 8/8.1 . Therefore most guides applicable to Windows 10 are also applicable to Windows 8/8.1 and vice versa.
  • When installing any number of Linux distributions alongside Windows, you have to always first install all non-Linux products and at the very end the Linux product you want to ultimately serve the bootloader with. The reason is that the most recent installation overwrites each previous one.
Q5: How do I backup? What backup software to use?

Software with guides:

Q6: Installation of Linux fails. How do I fix it?

First make sure the following things are correct.

If you are on Windows

  1. Download the ISO image of the distribution you want to install.
  2. Go to the distribution’s download location, once the download finished completely.
  3. Shift + Right click the file.
  4. “Copy as path”.
  5. Press Windows button + R.
  6. Enter “powershell” without the quotes and press Enter.
  7. Enter following command: Get-FileHash paste-here -Algorithm SHA512 | Format-List. Replace paste-here with the path you copied in step 4, by right clicking into powershell. This process can take some time, so be patient.
  8. Check if the hash output is the same as provided on the distribution’s website.
  9. If it is the same, proceed with further steps. If it is not the same, repeat step 1-9.
  10. Now download Rufus.
  11. Open the program and burn the ISO to the medium of your choice in DD mode (very important).
  12. Optionally, enable bad blocks check, if you aren’t sure that your live medium is good to go.
  13. Once the burn process completed succesfully, retry the installation, once again.

If you are on Linux

  1. Download the ISO image of the distribution you want to install copy the path to your downloaded ISO file.
  2. Open a terminal and execute sudo apt install -y rhash.
  3. Execute the following in a terminal: rhash --sha512 /path/to/file, replacing /path/to/file with the path you copied in step 1.
  4. Check if the hash output is the same as provided on the distribution’s website.
  5. Burn the ISO image, as described here.
  6. Once it is burned, check the hash of the CD itself, as described in step 3, but this time replacing /path/to/file with the path to the actual CD.
  7. If the hash is again the same, then retry the installation, once again. If not, repeat all above steps.
Q7: What is the difference between BIOS and UEFI? How do they work?
Q8: How do I increase system performance?

So I want to first make clear, that increasing system performance is like cancer. People always hope for a very simple, very inexpensive and very fast treatment, that just makes everything better. However, there is no single, simple and quick solution to such a problem. You have to make sacrifices to master either.

That means, one can only really increase system performance with these quite rudimentary methods:

  • Use better hardware.
  • Use less storage space. If you have less things available, there are less things cluttering your performance.
  • Use less apps, especially at the same time.
  • Use “lightweight” Apps. E.g. you don’t need to use Atom or even LibreOffice for most text editing, you might as well use Kate (my recommendation) or Geany, which are by a huge pile quicker to use.
  • Especially for Linux: use “lightweight” desktop environments. Use LXQT, LXDE or XFCE or anything based on that. Do NOT use Gnome, Unity, etc.
  • Especially for Linux: use “lightweight” window managers.
  • Especially for Linux: don’t use a GUI, if you don’t really have to. E.g. I see no purpose in having a GUI for hashing files. I just use rhash on the command line, which is plenty of good enough. (There are also pseudo "GUI"s for the command line, which seem to the human like it’s a graphical interface.)
  • Keep your OS clean. Do not clutter it with downloaded files or programs. If you downloaded something used it and do not need it anymore, then do not forget to delete it afterwards. This way you won’t have to reinstall the OS every year, to keep the initial performance level.
  • In the worst case, you have to re-install your OS. Are you trying to make an old and already cluttered OS quicker? Do not bother – it’s almost always a waste of time. Take a backup of all important files, only (not all files, or else you will save the clutter, too), then re-install the OS cleanly, as described in other answers above. This will save you a lot of time, in the end.

Your issue is not listed here?

If you cannot find a solution in this post and want to ask us for help, please copy the following template into your post and fill it out, as needed!

If you are looking for help in a specific issue, use this template for your support request:

<!-- COPY AND PASTE THIS TEMPLATE INTO YOUR POST, THEN FILL IT WITH THE REQUESTED INFORMATION! -->

## Specifications

<!-- Run the following lines AS THE ROOT USER and post the output into this section: -->
<!-- inxi -Fxmz -->
<!-- dmesg --time-format iso > dmesg_$(date +"%Y%m%d%H%M%S").log -->
<!-- dmesg --time-format iso -l err,crit,alert,emerg > dmesg-err_$(date +"%Y%m%d%H%M%S").log -->

-> Add the output of `inxi -Fxmz` command here!
-> Add the output of `for f in $(find . -maxdepth 1 -type f -name 'dmesg*.log'); do echo "${f}"; printf '%s\n\n' "$(<"${f}")"; done` command here!

<!-- If you experience connection/internet issues, also do the following: -->
First, install dependencies:

-> apt update
-> apt install -y dnsutils traceroute hping3 netcat tcpdump

<!-- If you are experiencing connection issues when connected to a VPN -->
<!-- Execute the following commands -->
<!-- 1. When you are connected to the VPN. -->
<!-- 2. When you are not connected to VPN. -->

-> ip a
-> ip route
-> traceroute 8.8.8.8
-> nslookup example.com

<!-- Post the output here for both iterations, if having problems with a VPN connection. -->


#### Additional Information (if applicable)
- Software title | (E.g. Nextcloud)
- Software version | (E.g. softwarename -V)
- Was the software title installed freshly or updated/migrated?

#### Steps to reproduce
<!-- Explain how to reproduce the issue -->
1. 
2. 

#### Expected behaviour
<!-- What SHOULD be happening? -->
- 

#### Actual behaviour
<!-- What IS happening? -->
- 

#### Extra details
<!-- Please post any extra details that might help solve the issue -->
<!-- Posting screenshots and/or videos could be really helpful, as well! -->
- 

<!-- COPY AND PASTE THIS TEMPLATE INTO YOUR POST, THEN FILL IT WITH THE REQUESTED INFORMATION! -->

Copy and paste the above template in your post and then fill it out according to the instructions!

Opening a thread for requesting help, without using the template shows you did not read this FAQ.

Otherwise, consider contributing if you know the answer.

Contributing

If you want to contribute to this FAQ, like adding/improving stuff, then open a thread while selecting “Feedback” as the thread’s category, adding the “faq” tag and starting the thread title with “FAQ:”. Describe in the topic what you want to improve and how. If you want to add content, then paste the entire content you would like to be added in the thread’s original post.

3 Likes
19.10 upgrade has disabled my wifi adapter
UEFI firmware update failed
Reaver kali linux
Apt or apt-get and suggests when installing new package
Workaround to install 20.04 with INTEL RST systems
Ubuntu 20.04 alongside Multiboot Windows 10 and Xubuntu 18.04
Touchscreen how to en/disable
Mint install on Dell M6500
Cant install elementary os
Grub2 fails to list all operating systems after Ubuntu up-date
HP Printer paused
Linux can't be installed
Repository information
Copying files on internal disks
Installing open office
"Error" setting up Dual boot with Windows 10 and Mint
I’m unable to login back to Windows 8.1 Wi-Fi disabled
I need Help for Install a driver
Question concerning the use of timeshift
Cannot mount USB sticks
Secure boot password question, installing Mint 20.1 alongside Win 10
Updating ubuntu
Is dual booting Windows and Ubuntu Safe?
Can't change ubuntu to windows 10
High ram usage in kubuntu
Cursor frozen and cannot open terminaltib
Lost sound and display not right after ubuntu update
Kali Linux on Windows 10
Question about upgrading Linux
Sub-process /usr/bin/dpkg returned an error code (1)
Installing application with dependencies
Wifi networks issue
Mount external HDD
About Those Guidelines Concerning How To Ask for Help
Grub.cfg gets reordered every kernel update
Load kernal first
Switching from Ubuntu to Windows 10
Load kernal first
Linuxmint 20 intermittent internet issue connected but no internet
Cannot get "barrier" to work
Hi i have problem with database
Issue "No network devices available" im Ubuntu 16.04
Install linux in ssd and windows in hdd
Grub menu not showing after dual-boot os replacement
Windows 10 doesn't install due to no media driver found
Kali linux stop working after login
Unable to find Boot from USB option even after following the given instructions
Notepad-plus-plus and dot-files in Linux
Ubuntu 20.04 installation with usb (in dual boot) gets stuck at detecting file systems
Help installing Ventoy
Help installing Ventoy
Dummy Output in Ubuntu 18.04
New kernel 5.4.0-28-generic
Oh no! something has gone wrong
Internet doesn't work when disconnected VPN
HDMI audio output not working
GTA IV on Linux
Windows 10 drivers
Slow bootloader after Arch linux LTS kernel installation

What to do when you do not have a backup to restore your faulty Linux OS

1 Like