Guess I will be contacting support to add to my ticket to say NO Megasync app is working on any computer. Just wish I could figure out why.
Sheila
1 Like
what does megasync --help show about settings. I never used megasync before so I donāt know if it even has a built-in help.
@TrekJunky
Unfortunately, you cannot get into any settings or help. It stops any access without logging in except for proxy settings and choosing any option in that, it closes and you never get to the settings. Before I reinstalled on Surface I could get to settings and there was a āhelpā, but i am sure it takes you to the website and either FAQs or contact them, which i already did.
If @nevj is right and they are not telling me, bet you they put out an update since THIS update last month said it fixed crashes in Linux & Mac.
Sheila
2 Likes
I am afraid I do not understand what this bridge does. Why does Protonmail need a bridge?
Is it connecting your network to some Protonmail VPN?
Why would the bridge interfere with Mega? To interfere the bridge would have to be changing routing of the Mega packets away from your default internet link.
To counter that you would have to change the routing table
What does ip route give, with and without the bridge?
Probably will never use Megasync but here it is on W11 all logged in and ready to use.
So Megasync is working.
Great, we needed to know that
Love your trucks
Nev,
The whole purpose of Protonmail is private, secure emails and in order to do that with a desktop email app you need the bridge.
Proton Mail Bridge seamlessly encrypts your emails so that only you and your intended recipient can access them. To protect your data, Proton Mail Bridge uses a unique password that is different from your login password and never leaves your computer.
Download your emails using your desktop client when you have a good internet connection, and access them offline later.
So I am not sure how that relates to Mega other than the bridge and Mega (as well as Etesync) use my localhost: different ports. Maybe explain to me localhost as Iām not sure how that works. For instance, my local host is supposedly 127.0.0.1 but Etesync (syncs my calendars/contacts with apps of choice) gives me http://localhost:37358 and unless that bridge service (doesnāt have a GUI) is running, I cannot access my calendars etc online nor can my desktop app get them and keep updated.
I donāt understand what a proxy is, as I mentioned in the only settings box coming up on Mega there is allow proxy and in the greyed out portion while NO PROXY is selected, I saw protocol: http:// and server 127.0.0.1 port 8080.
I have already tried reinstalling Mega, as @4dandl4 suggested, rebooted, reinstalled, but again, there must be something left behind after uninstall in W11 as it just reappeared with the same issue of not letting me log in.
Canāt use ip route in W11 terminal.
In LM with bridge installed:
169.254.0.0/16 dev wlo1 scope link metric 1000
192.168.132.0/24 dev wlo1 proto kernel scope link src 192.168.132.109 metric 600
Not sure if this gets same results, but in W11 (with bridge installed) tried:
Hope that helps. Let me know if you need anything else.
Sheila
This must be a laptop or something, I can see the wifi is connected. Just curious, but can that machine be tethered to a ethernet cable? If I have a lot of updates, I will sometimes run my laptop from the ethernet cable.
The first line looks like your wireless link to your modem
The second line I dont understand, but it must be the protonmail bridge
There is no default route?
That may be OKā¦ not sure.
Lets analyse this again
- mega does not work in any of your machines
- mega works in @4dandl4 's w11 machine
- disabling protonmail bridge does not fix issue
- it is very unlikely that all of your machines have a simultaneous fault
- connecting but not logging in
Therefore - something has changed in the link between your machines and mega, ā¦ you can link up maybe, but not loginā¦ or is the app just pretending to link up and asking for a login then not able to transmit It?
@Sheila_Flanagan
Have you tried resetting your Mega password, using Mega-Recovery key?
I did hit the forgot password and it opened up my info in a browser tab for me to input new password, but I got out of it. I donāt think you can use the recovery keyJ in that instance as it just wants a new password. Let me try that again.
In trying to do all this without Mega working I found I can upload a screenshot but I cannot download (to a different computer), I guess without the app it doesnāt work? I had to open the file in the browser, screenshot it from that computer and then attach here.
Sheila
I wonder if you have reached some sort of usage limit with Mega?
No, I have 2 tb of which I have used 476 gb and 36 tb transfer limit of which I have used 122 gb. Besides, seems like support would have checked that first thing.
Sheila
1 Like
@4dandl4
Well that did nothing but change my password. It is still trying to login on LM. I removed the bridge on Kubuntu, but nothing changed there either.
What could have changed? And if the app is just pretending to link up and not transmitting, that is an issue with what? my connection? my internet?
Would creating a proxy (explain please) and trying to use that in Mega settings effect anything differently? I would need help setting it up as I did try to input it with username password and it could not connectā¦obviously because I donāt have one set up.
Sheila
@Sheila_Flanagan
Is this your URL for login ( Login - MEGA )? I do not use a proxy.
I have to run an errand, but when I get back, maybe I should dig out that last old laptop I have and try installing Mega there (as it has never been on that one) and see what happens?
Will take some time since I will probably have to put LM on it from my ventoy flash drive and then do it as I think it had Windows 7 or 10 on it and has not been updated in a couple of years.
Iāll await instructions on the proxy setup or explanation for current LM and report back once I get the old laptop ready, unless you think it is a waste of time. I just wondered if I install it there and it does the same thing, what does that mean? My home internet?
Sheila
1 Like
Maybe your ISP has changed something.
Do you have any alternate internet linkā¦ eg could you take a laptop to work and try it?
That would test if your home internet is to blame.
@nevj
I am self-employed, work from home. I asked the other day about using my phone as hotspot on Verizon and test. Should I try that?
Dug out the old laptop and whew, it already had Kubuntu 22.04 on it, no Windows or dual boot. I am updating now and when I get back it should be ready to test.
Sheila
Yeah, that will do. Any separate network
Another idea, when you start the mega app, and attempt to login , and it spinsā¦ can you look at the logs and see if there is any message about what it is waiting for.
I would look at messages, and auth.log, and anything else vaguely related.
OKAY. Old laptop slow as molasses with 512 updates lol. BUT, switched LM to my Verizon hot spot and hit the mega icon on taskbar and it switched from logging in to fetching file list, which it is still doing (might take some time after not having been active for 5 days but letās see if it completes. And what, pray tell, does that mean exactly?
Checked the mega log after it switched and I cannot tell anything except it is no longer repeating the following as it has been every time I check the logs:
07/29-16:18:27.949353 140714081018496 INFO Active network interface: lo
07/29-16:18:27.949361 140714081018496 INFO Ignored IPv4: XXX.XXX.0.1
07/29-16:18:27.949369 140714081018496 INFO Ignored IPv6: XXXX:XXXX:XXXX:XXXX:00:00:00:01
07/29-16:18:27.949371 140714081018496 INFO Ignored network interface: eno2 Flags: 36
07/29-16:18:27.949372 140714081018496 INFO Active network interface: wlo1
07/29-16:18:27.949374 140714081018496 INFO Active IPv4: XXX.XXX.138.189
07/29-16:18:27.949379 140714081018496 INFO Active IPv6: XXXX:XXXX:XXXX:XXXX:381d:6f5b:1e97:16bf
07/29-16:18:27.949383 140714081018496 INFO Active IPv6: XXXX:XXXX:XXXX:XXXX:4bb3:13c8:41a3:92e8
07/29-16:18:27.949387 140714081018496 INFO Ignored IPv6: XXXX:XXXX:XXXX:XXXX:03b:7517:7fbb:6dc1
07/29-16:18:27.949395 140714081018496 INFO Local network adapters haven't changed
07/29-16:18:27.958671 140713907963456 DTL Request response progress: current progress = 41353976, total progress = 353551363 [megaapi_impl.cpp:14203]
07/29-16:18:28.149452 140714081018496 INFO Current state. Paused = 0 Indexing = 0 Waiting = 0 Syncing = 0
But now the rest of the log (continuing to update while open) is DTL Request Response with current progress = and numbers. This is probably how many files it is searching and comparing against the synced file database on Megaās servers?
Either way, the following questions remain:
On the day Protonmail servers went down, could that in any way have affected my home network? Donāt think so, but what do I know.
If it was a coincidence that they went down and my network just went wonky either because of it or at the same time, why? What changed?
And most importantly, how do we resolve?
Sheila